End of Lease Cleaning in Australia
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End of Lease Cleaning Services in Australia

Moving out of a rental means an agent or landlord walks through with a checklist, and the cleaning is the part of that inspection you can control. We do bond cleans, vacate cleans and exit cleans for homes in Darwin, Perth, Sydney, Melbourne, Brisbane, Adelaide and Tasmania.

We clean to your agent's checklist and photograph every room. Our cleaners don't leave until you're happy with the work, and if you're not satisfied with an end of lease clean and tell us within 72 hours, we come back and re-clean.

  • Re-clean if you tell us within 72 hours
  • Dated photo report the same day
  • Cleaned to your agent's checklist
6am to 10pm
Seven days, plus a 24-hour emergency line
We stay until you're happy
Our guarantee on every clean
$10M
Public liability insurance
Free quotes
Fixed before we start

What is an end of lease clean measured against?

Usually your entry condition report, the record of how the home looked on the day you moved in.

That means the target is not perfection. It is a documented condition from a specific date, which is why we ask for the report and the agent's checklist before quoting.

It is the same service under three names. End of lease, bond clean and vacate or exit clean describe the same job. Which one your agent uses depends mostly on where you live.

Carpet is quoted separately because not every lease requires it. See carpet cleaning, and for a deeper clean before you move in somewhere new see deep cleaning.

When should the clean actually happen?

Almost always later than people book it.

After the furniture is out

The right answer nearly every time. Cleaning around boxes means cleaning twice, and the marks under furniture only appear once it moves.

The day before handover

Keeps the place untouched between the clean and the inspection, which removes the argument about who marked what.

Same day, short notice

Possible seven days a week. Settlement and handover dates rarely move to suit anybody, so we work around them. For an urgent bond clean, ring our 24-hour emergency line on 0483 982 111.

What is on an exit inspection checklist?

We work to your agent's list. This is what is on nearly all of them.

Kitchen

  • Oven, racks and door glass
  • Rangehood and filters
  • Cooktop and splashback
  • Inside every cupboard and drawer
  • Behind and under the fridge space

Bathrooms and laundry

  • Shower screens and soap film
  • Grout, silicone and seals
  • Exhaust fans and vents
  • Mirrors, cabinets and drawers
  • Behind the toilet and cistern

Living and bedrooms

  • Walls spot cleaned for marks
  • Skirting, sills and architraves
  • Inside wardrobes and shelving
  • Light fittings and ceiling fans
  • Air conditioner filters

Where inspections fail

  • The rangehood filter
  • Between the oven door panels
  • Window and sliding door tracks
  • The balcony or courtyard
  • Inside the dishwasher seal

The kitchen gets the closest look at most inspections, so we give the oven and rangehood the most time.

What happens if the agent is not satisfied?

Tell us within 72 hours of the clean and we come back. The photo report covers the rest.

Contact us
  1. Step 01

    Your checklist, not ours

    Send us the agent's list and the entry condition report before the day.

  2. Step 02

    Cleaned and photographed

    Room by room, dated, so there is a record of the state we left it in.

  3. Step 03

    Report sent the same day

    Forward it straight to your agent. It is evidence, which is what these disputes turn on.

  4. Step 04

    Re-clean if needed

    Not satisfied with the clean? Tell us within 72 hours and we come back and re-clean.

Why do bonds get held back?

Four things worth knowing before the inspection.

Judged against your condition report

The entry condition report is the usual benchmark, and disputes often start because nobody compared it with the exit inspection properly.

We ask for your report and the agent's checklist before quoting, then clean to those rather than to a list of our own. Cleaning hard to the wrong standard costs money and still leaves items unticked.

A dated photo report, because bond disputes are evidential

Dated photographs of the handover condition are a clear record of how you left the home.

You get a room by room photo report the same day, ready to forward straight to your agent.

Re-cleaned if you're not satisfied

We cannot promise a bond refund, because the agent or landlord decides it, and a bond also covers damage and rent.

What we stand behind is the cleaning. If you're not satisfied with an end of lease clean and tell us within 72 hours, we come back and re-clean.

The kitchen gets the closest look

Agents spend a long time in the kitchen, and the oven is where they look hardest.

Racks, trays, the rangehood filter and the glass between the oven door panels are all done as standard. Those four are what a rushed job leaves behind.

Cleaning claims are usually about something specific on a checklist, so a dated photograph of it matters.

What backs an end of lease clean?

Here is what sits behind the clean.

We don't leave until you're happy

Our cleaners don't leave until you're happy with the work.

Re-clean within 72 hours

Not satisfied? Tell us within 72 hours of the clean and we come back.

Equipment and products supplied

Our cleaners bring what the job needs.

Seven days, 6am to 10pm

Handover dates do not move for anyone.

Same day photo report

Forwarded straight to your agent.

A Shining Services cleaner working through a hotel corridor after hours

Flexible scheduling

We work 6am to 10pm, seven days: early mornings, evenings and weekends to keep disruption down.

What do tenants tell us afterwards?

How is an end of lease clean priced?

By property size and condition, fixed before the day.

Tell us the property

Bedrooms, bathrooms, whether it is furnished and when you hand back.

Send the checklist

Your agent's list and the entry condition report, so we clean to the right standard.

Fixed written quote

Agreed before the day, with a re-clean if you're not satisfied and tell us within 72 hours.

Condition moves the price more than bedrooms do. A unit kept clean for two years and a house that has not been touched in five are different jobs at the same floor area, and the oven usually explains the gap.

Carpet cleaning and exterior windows are quoted separately, since not every lease asks for them.

Get your fixed quote

What else does the agent usually want done?

Check your lease, then book it in the same visit.

Where do we do end of lease cleans?

Same job, three names, depending on where your agent works. Not sure we reach you? Request a quote and tell us the address.

Darwin, Northern Territory

Northern Territory

Darwin

36+ suburbs covered

Open today

Serving the Top End with professional cleaning services across Darwin and surrounding areas.

  • CBD
  • Parap
  • Nightcliff
  • Casuarina
  • Palmerston
  • Stuart Park
  • Fannie Bay
  • Larrakeyah
  • +28 more

Perth, Western Australia

35+ suburbs covered

Open today
  • Perth CBD
  • Subiaco
  • Nedlands
  • +32 more
  • Mining industry facilities
  • Team based in Wellard

Sydney, New South Wales

36+ suburbs covered

Open today
  • Sydney CBD
  • Bondi
  • Manly
  • +33 more
  • Harbor view properties
  • Team based in Sydney

Melbourne, Victoria

36+ suburbs covered

Open today
  • Melbourne CBD
  • South Yarra
  • Fitzroy
  • +33 more
  • High-rise building cleaning
  • Team based in Melbourne

Brisbane, Queensland

36+ suburbs covered

Open today
  • Brisbane CBD
  • Fortitude Valley
  • South Bank
  • +33 more
  • Sub-tropical climate cleaning
  • Team based in Stafford Heights

Adelaide, South Australia

36+ suburbs covered

Open today
  • Adelaide CBD
  • North Adelaide
  • Glenelg
  • +33 more
  • Historical building restoration
  • Team based in Marleston

Darwin City

93 Smith St

What do tenants ask before booking?

How much does end of lease cleaning cost?

It depends on the size of the property and its condition rather than bedrooms alone. A unit kept clean for two years and a house untouched for five are different jobs at the same floor area, and the oven usually explains most of the gap. You get a fixed written quote before the day.

Do I legally have to hire a professional cleaner?

Check your lease and ask your agent, because the rules differ from state to state. Most people book a professional because the standard is high, the timeframe is short and a dated report is worth having if the agent disputes anything.

Does end of lease cleaning guarantee my bond refund?

No. The agent or landlord decides whether your bond is refunded, and a bond also covers damage and unpaid rent. What we stand behind is the cleaning: if you're not satisfied with an end of lease clean and tell us within 72 hours, we come back and re-clean.

Is carpet cleaning included?

It is quoted separately, because not every lease requires it. Check your lease and entry report, then add it to the same visit if it is needed.

What if the agent finds something after I have moved out?

Send us the inspection notes so we know exactly what was raised. If it falls within 72 hours of the clean, we come back and re-clean. After that, the dated photo report shows the condition we left the home in, which is what a cleaning claim gets measured against.

Do I need to be there on the day?

No, and most people are not, since they have usually already moved. We can collect and return keys or work with the agent directly. You get the photo report the same day whether you were there or not.

Should the furniture be out first?

Yes, almost always. Cleaning around boxes means the job gets done twice, and the marks under furniture only appear once it moves. If something genuinely cannot be shifted, tell us beforehand and we will plan around it.

How long does it take?

A small unit is usually a few hours and a larger house most of a day, though condition matters more than size. Ovens, showers and window tracks are what stretch a job out, not floor area. We give you a realistic window when we quote rather than an optimistic one.

What else comes up at a vacate?

Most customers book more than one. Same crews, same standards, one invoice.

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We stay until it's right

Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.

Ready to hand the keys back?

Send us the agent's checklist and we will quote against it. Fixed price, photo report the same day, and a re-clean if you tell us within 72 hours.

  • Reply within 2 hours
  • No lock-in contracts
  • Open 6am to 10pm, 7 days
Call 0483 982 111

Monday to Sunday: 6:00 AM - 10:00 PM

Multiple Locations

Tell us how many bathrooms are included in the clean.

Guides and tips from our crews in Australia.

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