Clean-water extraction
A contained leak or overflow affecting one room, carpet or a small area.
Water Damage and Carpet Drying in Sydney
Water through the ceiling or across the carpet? Call our 24-hour emergency line on 0483 982 111 and tell us the suburb, the source and the rooms affected. Our Sydney team extracts the water and sets air movers and drying equipment room by room in homes, offices and strata sites.
Clean water from a leak or overflow, grey water from an appliance and black water (sewage) are all handled. Inspection and call-out is $265 including GST, and you get a digital before-and-after report.
- 24-hour emergency line on 0483 982 111
- Clean-water extraction and carpet drying
- Grey and black water clean-up, quoted after inspection
- Digital report with before-and-after photos
- 6am to 10pm
- Seven days, plus a 24-hour emergency line
- We stay until you're happy
- Our guarantee on every clean
- $10M
- Public liability insurance
- Free quotes
- Fixed before we start
What does water damage and carpet drying in Sydney cover?
We assess wet carpet, underlay and affected hard surfaces after a leak, overflow or other water event. The confirmed scope can include water extraction, drying setup, moisture checks and a digital report.
Tell us what happened, which rooms are affected and whether the source is controlled. We confirm the method, access plan and work before the visit.
Water damage work depends on the water type and site condition. Clean-water drying suits a contained leak or overflow. Grey water from a basin or appliance and black water (sewage) clean-up are quoted after an inspection, because the affected materials and safety steps change the work.
Which water-damage service suits your property?
Choose the scope that matches the water event, affected rooms and drying work required.
Multi-room drying
A broader scope for several wet rooms, carpeted areas or affected underlay.
Grey and black water clean-up
Appliance overflows and sewage-contaminated water, inspected first and quoted before any work starts.
Commercial water damage
A site-based plan for offices, strata, retail, clinics, warehouses and other workplaces.
What can our water-damage team assess and dry?
The final checklist follows your quote. These are common tasks for a confirmed water-damage visit.
Structural damage and leak repairs are outside our service, so arrange a plumber or builder for those. Tell us what happened when you call so we bring the right equipment.
How does the water-damage drying process work?
You know the affected areas, access plan and price before work starts.
Contact us-
Step 01
Tell us what happened
Share the suburb, water source, affected rooms, access and site details.
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Step 02
Confirm the assessment
We confirm the water type, affected materials, method and price.
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Step 03
Extract and set up drying
We remove the water from suitable carpet and place the drying equipment room by room.
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Step 04
Review the report
We send before-and-after photos and ask for feedback. Our cleaners don't leave until you're happy with the work.
What changes when we dry water-damaged properties in Sydney?
Sydney properties range from apartments and terraces to offices, shopfronts, clinics, warehouses and strata buildings. Each site has different access, airflow, flooring and scheduling needs.
- Apartments may need lift, concierge or loading access
- Terraces and townhouses can add stairs and narrow work areas
- Offices and shops need timing that suits staff and customers
- Site contacts should share access and affected-area details
Drying time can change with humidity, airflow, carpet type and the amount of water involved. If safe, stop the source before booking. We confirm the drying scope after reviewing the affected area.
Which water-damage service is right for your property?
The right option depends on the water type, affected area, flooring and access.
Was the carpet affected by clean water?
Choose clean-water extraction and drying when a contained leak or overflow has wet carpet or a small area.
Are several rooms or carpeted areas wet?
Choose a multi-room scope when water has spread across rooms, carpet or underlay. We assess the affected areas first.
Do you need drying for an office or managed site?
Commercial, strata and workplace sites receive a site-based plan with access, timing and reporting requirements confirmed.
Did the water come from a basin or appliance?
Grey water from a basin, washing machine or dishwasher needs an inspection first. We quote the clean-up and drying once we have seen the affected area.
Has sewage reached the floor?
Black water from a sewer backup or toilet overflow needs a black water clean-up. Keep people and pets off the area, call the emergency line, and we quote after the inspection.
Why choose us for water damage and carpet drying in Sydney?
Here is what comes with every booked water-damage visit.
Published NSW rates
Water-damage assessment starts at $265 including GST.
24-hour emergency line
Call 0483 982 111 at any hour when water is still spreading.
Digital cleaning report
See before-and-after photos. Send your feedback through the report.
Our guarantee
Our cleaners don't leave until you're happy with the work.
Condition-based scope
We match extraction and drying to the water type and affected materials.
Residential and commercial
We plan work for homes, offices, strata, retail and other sites.
What do our Sydney customers say?
How much does water damage and carpet drying cost in Sydney?
These published NSW rates include GST. A rate marked “from” is a starting point, confirmed after the inspection.
Inspection and call-out
$265
First assessment
Single-room clean-water drying
From $935
Extraction and drying
Multi-room clean-water drying
From $3,520
Extraction and drying
Grey water and black water (sewage) clean-up are quoted after the inspection. We confirm the source, affected areas, access and safety requirements before any work starts.
What other cleaning work may your property need?
Add a separate service when the affected area needs more than extraction and drying.
Carpet cleaning
Routine steam cleaning for suitable carpet fibres after the area is dry.
View carpet cleaning →Mould cleaning
Mould cleaning and remediation when moisture has been left too long.
View mould cleaning →Upholstery cleaning
Cleaning for suitable sofas, lounges and chairs affected by moisture or odour.
View upholstery cleaning →Rug steam cleaning
Separate cleaning for suitable rugs after assessment.
View rug cleaning →Commercial cleaning
Ongoing cleaning for offices, retail, strata and managed sites.
View commercial cleaning →Which Sydney areas do we service?
We take residential and commercial water-damage and carpet-drying bookings across these Sydney areas. Send your postcode or site address to check availability. Call 0485 019 900 to confirm your suburb, affected areas and preferred day.
Inner city and eastern suburbs
- Sydney CBD
- Surry Hills
- Redfern
- Alexandria
- Newtown
- Paddington
- Bondi
- Randwick
- Coogee
A mix of heritage terraces, warehouse conversions, and art deco walk-ups where tight street access and parking shape the job.
North shore and northern beaches
- North Sydney
- Chatswood
- Willoughby
- Lane Cove
- Mosman
- Manly
- Ryde
- Hornsby
High-rise apartment towers, semi-detached homes, and larger family residences where strata paperwork and window salt film are regular priorities.
Western suburbs and south Sydney
- Parramatta
- Blacktown
- Liverpool
- Strathfield
- Bankstown
- Castle Hill
- Sutherland
- Cronulla
High-density commercial centres, industrial sheds, and family homes with substantial outdoor entertaining areas and driveways.
What do Sydney customers ask before booking?
How much does water damage and carpet drying cost in Sydney?
Published NSW rates are $265 for an inspection and call-out, from $935 for single-room clean-water extraction and drying, and from $3,520 for multi-room clean-water drying. Grey water and black water clean-up are quoted after the inspection. Rates include GST.
What does clean-water extraction and carpet drying include?
It includes an assessment, suitable water extraction, a drying setup, affected carpet and underlay checks, and a digital report within the confirmed scope.
How fast can you come out for water damage?
Call our 24-hour emergency line on 0483 982 111 as soon as it happens. We confirm when the team can reach you on that call. If it is safe, stop the water at the source and keep people off wet carpet until we arrive.
Can you dry wet carpet after a leak or overflow?
Yes. We can assess suitable clean-water cases after the source is controlled. The quote depends on water volume, carpet, underlay, access and affected area.
Can you handle grey water or sewage (black water)?
Yes. Grey water from a basin or appliance and black water from a sewer or toilet overflow are both quoted after the inspection. We confirm the affected materials, safety requirements and price before starting.
Can you help offices, strata and commercial sites?
Yes. We quote offices, retail sites, clinics, warehouses and strata buildings after reviewing access, operating hours, affected areas and site contacts.
How long does carpet drying take?
Drying time depends on water volume, carpet and underlay, airflow, humidity and affected area. We provide an estimate after assessing the property or commercial site.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Ready to book water-damage assessment in Sydney?
Tell us about the property, water source, affected rooms, access and work you need. We will confirm the scope and price before the visit.
- Reply within 2 hours
- No lock-in contracts
- Open 6am to 10pm, 7 days
Monday to Sunday: 6:00 AM - 10:00 PM
789 George Street, Sydney NSW 2000
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