A scope of works, not a paragraph
Every area, every task, the frequency and the days. It reads as the cleaning schedule because that is exactly what it becomes.
- Free
- No charge, no obligation
- You keep the scope whether you book us or not
- 45 to 90 min
- Typical walk-through
- Longer on multi-level or clinical sites
- Room by room
- Every area recorded
- Surface, task, frequency and days
- 48 hours
- Scope and price back
- Usually sooner on a single-building site
What happens on the day
One of our people walks your building with a sheet, not a clipboard of generic ticks. Everything below happens on site, in front of you if you want to be there.
What we are looking at
Two things decide whether a cleaning contract holds: how much work is really in the building, and what makes that work harder than the floor plan suggests.
What takes the time to clean
Most cleaning contracts are mispriced because nobody counted properly. The walk-through counts, so the price holds for the life of the contract instead of being renegotiated in month four.
- Floor areas by surface type, because vinyl, carpet and tile are not the same job
- Washroom and kitchen counts, fixtures, and consumable usage
- Touch points, glass, partitions and the areas your tenants actually see
- Periodic work the building will need: carpets, strip and seal, high dusting, windows
What makes it harder than it looks
The things that turn a straightforward site into an expensive one are rarely in the floor plan. They are in the access, the hours and the rules you have to work under.
- After-hours access, alarms, lifts, loading docks and parking
- Hazards: height work, plant rooms, wet areas, lone work at night
- Zones with their own rules, like clinical rooms, food areas or server rooms
- Waste streams, including clinical, recycling and cardboard volumes
What you get back
Not a number in an email. A document set you could hand to another contractor, and most of our clients could, because it is theirs.
Photos against the rows
The areas we flagged, pinned to the line they relate to, so nobody has to remember which cupboard we meant.
Condition and risk notes
Surfaces past their service life, safety issues, and anything that needs a trade rather than a cleaner.
Frequency and hours
What is daily, what is weekly, what is periodic, and the window we would work in to stay out of your way.
A priced proposal
Per visit, with the inclusions attached, so you can compare it against another quote line by line.
Yours to keep
Issued as a PDF. Use it to go to tender, to brief your current contractor, or to put in your compliance file.
Why we insist on walking the site
Most commercial cleaning is quoted without anyone visiting. That is why so many contracts are renegotiated in the first six months.
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How the price is worked out
Quoted over the phone
A rate per square metre from the floor plan, or an hourly figure based on what the last contractor charged.
Quoted from a site inspection
Counted areas, surfaces and tasks, priced per visit against the scope we both just walked.
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What is included
Quoted over the phone
A short list of inclusions, with the disagreements surfacing once the contract is running.
Quoted from a site inspection
A row per task, with its frequency and days, agreed before anyone signs anything.
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Periodic work
Quoted over the phone
Quoted separately later, often after a tenant complains about the carpets.
Quoted from a site inspection
Identified on the walk-through, scheduled and priced up front, so the annual cost is the one you were told.
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Safety and access
Quoted over the phone
Discovered by the cleaner on their first night, at the door, in the dark.
Quoted from a site inspection
Recorded on site and written into the safe work method statement before the first visit.
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What you keep
Quoted over the phone
A price, and a phone number.
Quoted from a site inspection
A documented scope of works and a report, yours whether you engage us or not.
$0
for the inspection, the scope of works and the report
The scope is yours even if you never call us again
We do not charge for a site inspection and we do not hold the report hostage to a signature. If you take our scope of works and put it out to tender, that is a fair outcome: a building with a documented scope gets better cleaning and better prices from everyone who bids. We would rather be judged against a real specification than win on a vague one.
- No charge and no obligation
- No lock-in contract if you do proceed
- Your scope, in your format if you have one
- Usually back with you inside 48 hours
What helps on the day
Have these ready and the first price will be the final one. None of it is essential.
- Someone who can open the areas we need to see, including plant and store rooms
- Your current cleaning schedule or contract, if there is one, so we can price like for like
- The hours we are allowed on site, and any period the building must not be disturbed
- Access arrangements: keys, fobs, alarm codes, lift access, parking and loading
- Any site rules or inductions your building requires of contractors
- The complaints you get most often, which is usually the fastest way to a better scope
- Floor plans if you have them, though we will measure and count regardless
None of it is essential. If all you can give us is half an hour and a set of keys, we will still walk the site and still produce the scope. The list above just makes the first price a more accurate one. See also the documents we bring and how the scope becomes a checklist.
What happens after we leave
The walk-through is an hour. Turning it into a scope, a price and a start date is the part most cleaning companies leave vague.
See how we audit the scope-
Stage 01
The sheet is written up
The inspector finishes the sheet, attaches the photos and adds the summary and recommendations. Nothing is left to memory, because the rows were filled in while standing in each room.
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Stage 02
Reviewed and finalised
A second person checks the scope against the site before the report is finalised, which is what stops an optimistic time allowance becoming your problem later. The report is issued as a PDF.
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Stage 03
Scope and price with you
You get the report and a proposal priced per visit, normally within two business days. The scope, the frequency and the hours are all on the page, so it can be compared with anything else you hold.
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Stage 04
Adjust, then start
Add or drop rows, change a frequency, move the hours. When it is right we schedule the first clean, and that scope becomes the checklist your cleaners work through on every visit.
What clients ask before booking a walk-through
Does a site inspection cost anything?
No. The visit, the scope of works and the report are free, and there is no obligation to proceed. You keep the documents whether you engage us or not.
How long does the visit take?
Between 45 and 90 minutes for a typical office, retail or strata site. Multi-level buildings, medical practices and food premises take longer because each zone is recorded separately.
Do I need to be there the whole time?
Only for the parts you want to be. Most facilities managers walk the first ten minutes with us, then leave us to it and take the questions at the end. We do need someone who can open locked areas.
How soon after the visit do we get the price?
Usually within two business days, and often the next morning for a single building. Large or multi-site scopes take longer because each site gets its own sheet.
Can you inspect while our current cleaners are still engaged?
Yes, and it is common. We work around their visit, we do not speak with their staff, and nothing we record is shared with anyone other than you.
What if we only want the scope of works?
Take it. A documented scope gets a building better cleaning and better prices from every bidder, and we would rather be compared against a real specification than a vague one.
Do you inspect residential properties?
For most homes we can price from the details you give us online, so a visit is not needed. We do inspect on site for large homes, end-of-lease work with a condition report, and anything involving specialist or damaged surfaces.
What happens to the inspection after we sign?
The scope becomes the checklist your cleaners work through on every visit, and the audits we run later are scored against the same rows. That is what keeps the clean and the contract describing the same thing.
Book the walk-through
Tell us the building and a couple of times that suit. We will confirm the visit, bring the documents, and have your scope and price back within two business days.