End of Lease Cleaning in Melbourne

End of Lease Cleaning Services in Melbourne

In Victoria the standard at the end of a lease is reasonably clean, measured against the condition report from your first day. Many leases still ask for a professional clean, and reasonably clean after a few years is a long day of work either way.

A two bedroom is $509 including GST. We clean to your entry report and photograph every room. If you're not satisfied and tell us within 72 hours, we come back and re-clean.

  • Cleaned against your entry condition report
  • Dated photo report the same day
  • Re-cleaned if you tell us within 72 hours
6am to 10pm
Seven days, plus a 24-hour emergency line
We stay until you're happy
Our guarantee on every clean
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What does Victorian law actually require?

The Residential Tenancies Act asks a renter to leave the property reasonably clean. That is the legal benchmark.

It is measured against your entry condition report. If the grout was already discoloured when you moved in, you do not owe a regrout on the way out.

Fair wear and tear is excluded too. For carpets specifically see carpet cleaning in Melbourne, and for the oven see oven cleaning.

What is covered in a vacate clean?

Built around the items Victorian agents actually dispute.

Kitchen

  • Oven, racks and trays
  • Rangehood filter degreased
  • Inside every cupboard and drawer
  • Splashback, benches and sink
  • Behind and beside the fridge

Bathrooms and laundry

  • Shower screen descaled
  • Grout and silicone scrubbed
  • Exhaust fan cover removed
  • Behind the toilet and cistern
  • Laundry trough and taps

Through the property

  • Skirtings, architraves and doors
  • Light fittings and switch plates
  • Wardrobes inside and out
  • Marks spot cleaned off walls
  • Floors washed and finished

The disputed items

  • Window tracks and weep holes
  • Glass inside and out
  • Balcony and external areas
  • Garage and storage
  • All of it photographed

Oven interiors, bathroom grout, carpets and window tracks get the most time on every job, and they all go in the photo report.

How does a Melbourne vacate clean run?

Four steps from booking to handing back the keys.

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  1. Step 01

    Send the entry report

    If you still have your entry condition report, send it with the booking. It is the benchmark we clean to.

  2. Step 02

    Book after the furniture is out

    Ideally the day before handover. Empty rooms let us reach skirtings, wardrobes and the floor edges.

  3. Step 03

    Clean and photograph

    Every room is cleaned to the list and photographed. The dated report reaches you the same day.

  4. Step 04

    Re-clean if needed

    Not satisfied with something? Tell us within 72 hours of the clean and we come back and re-clean it.

Why do Melbourne vacate cleans get disputed?

Cleaning is one of the things an exit inspection looks at closely, and a few items come up again and again.

  • The oven. Agents open it, and the door glass is where many renters give up after two hours of scrubbing
  • Window tracks. Grit and winter condensation residue collect in them, and agents check them because they are easy to check
  • Apartment handovers. CBD and Docklands buildings often need a lift booking on move out day, which squeezes the cleaning window

Dated photographs help. They show the condition the property was left in, room by room.

What should Melbourne renters know before handing back the keys?

Three things worth knowing before the exit inspection.

The benchmark is your entry condition report

Reasonably clean is judged against the condition report from the day you moved in, not against a perfect property. If the grout was already discoloured at entry, you do not owe a regrout at exit.

Fair wear and tear sits outside your cleaning obligation.

Your bond is held by the RTBA, not your agent

In Victoria, bonds are lodged with the Residential Tenancies Bond Authority. A claim is made to the RTBA once the agreement ends, and disputes are decided outside the agent's office.

Nobody can guarantee your bond

Bonds also cover damage, unpaid rent and things a cleaner never touched, and the agent decides what to claim. What we stand behind is the cleaning, which is the part that is ours.

If you're not satisfied with the clean and tell us within 72 hours, we come back and re-clean.

What backs a vacate clean?

Here is what sits behind the job.

Cleaned to your entry report

Not to a generic checklist of ours.

Fixed written quote

Agreed before the day, including GST.

Dated photo report

Sent the same day, room by room.

Re-clean if you're not satisfied

Tell us within 72 hours of the clean and we come back.

No bond promises

Because the agent decides, not us.

A Shining Services cleaner working through a hotel corridor after hours

Products and gear supplied

You provide nothing on the day.

What do our customers say?

How much does end of lease cleaning cost in Melbourne?

These published rates include GST.

Six bedrooms and over start at $1,239. Carpet steam cleaning and external windows are quoted separately, so you only pay for them if you need them. You get a fixed written quote before the day.

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What gets booked with a vacate clean?

Quoted separately, so you only add what the property needs.

Where do we do vacate cleans in Melbourne?

Houses, townhouses, apartments and share houses across metropolitan Melbourne. Not sure we reach your suburb? Request a quote and tell us the address.

Inner north and west

  • Fitzroy
  • Collingwood
  • Brunswick
  • Northcote
  • Preston
  • Coburg
  • Footscray
  • Yarraville

Victorian and Edwardian terraces, weatherboards, and converted warehouses where winter condensation and older timber floors shape the work.

CBD, inner east and bayside

  • Melbourne CBD
  • Docklands
  • Southbank
  • Richmond
  • Camberwell
  • Box Hill
  • St Kilda
  • Brighton

High-rise apartment towers alongside heritage family homes where building access windows and owners corporation rules decide the schedule.

Outer south east and western corridors

  • Dandenong
  • Glen Waverley
  • Frankston
  • Werribee
  • Point Cook
  • Cranbourne
  • Narre Warren
  • Tarneit

Family homes on large blocks where ducted heating registers, large floor plans, and outdoor paving are regularly booked together.

What do Melbourne renters ask before the inspection?

How much does end of lease cleaning cost in Melbourne?

A studio is $385 and a two bedroom is $509, including GST. A four bedroom is $825 and six bedrooms and over start at $1,239. You get a fixed written quote before the day.

Do I legally have to hire a professional cleaner?

The legal obligation is to leave the property reasonably clean, judged against your entry condition report. Whether a lease clause can require a professional clean depends on your circumstances, and Consumer Affairs Victoria sets out the current rules.

What does reasonably clean actually mean in Victoria?

The benchmark is your entry condition report rather than a perfect property. Consumer Affairs Victoria explains the standard on its renting pages.

Does end of lease cleaning guarantee my bond refund?

No. The agent decides what to claim, and bonds also cover damage, unpaid rent and things a cleaner never touches. What we stand behind is the clean: if you're not satisfied and tell us within 72 hours, we come back and re-clean.

Do I have to pay for carpet steam cleaning?

It depends on your lease and your entry condition report, and Consumer Affairs Victoria sets out when a professional carpet clean can be required. We quote carpets separately so you only pay for them if you need them.

What do Melbourne agents check first?

The oven, the bathroom grout and shower screen, the carpets and the window tracks. They get the most time on every job and all of them go into your photo report.

When should I book the clean?

After the furniture is out and before the final inspection, ideally the day before handover. We work seven days, including the day before a Monday inspection. Peak weeks around the end of the month book out early. For an urgent bond clean, call our 24-hour emergency line on 0483 982 111.

What else do we clean in Melbourne?

Most customers book more than one. Same crews, same standards, one invoice.

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Where can you check the rules yourself?

These Victorian bodies publish the current position on cleaning, bonds and disputes.

We are a cleaning company, not a legal service, and this page is not legal advice. Rental law changes, so check the current position before you rely on anything here.

We stay until it's right

Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.

Ready to book your Melbourne vacate clean?

Tell us the bedrooms and your inspection date. Send the entry condition report if you still have it.

  • Reply within 2 hours
  • No lock-in contracts
  • Open 6am to 10pm, 7 days
Call 0483 982 111

Monday to Sunday: 6:00 AM - 10:00 PM

Level 12, 123 Collins Street, Melbourne VIC 3000

Tell us how many bathrooms are included in the clean.

Guides and tips from our crews in Melbourne.

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