Kitchen
- Oven, racks and trays
- Rangehood filter degreased
- Inside every cupboard and drawer
- Splashback, benches and sink
- Behind and beside the fridge
In Victoria the standard at the end of a lease is reasonably clean, measured against the condition report from your first day. Many leases still ask for a professional clean, and reasonably clean after a few years is a long day of work either way.
A two bedroom is $509 including GST. We clean to your entry report and photograph every room. If you're not satisfied and tell us within 72 hours, we come back and re-clean.
The Residential Tenancies Act asks a renter to leave the property reasonably clean. That is the legal benchmark.
It is measured against your entry condition report. If the grout was already discoloured when you moved in, you do not owe a regrout on the way out.
Fair wear and tear is excluded too. For carpets specifically see carpet cleaning in Melbourne, and for the oven see oven cleaning.
Built around the items Victorian agents actually dispute.
Oven interiors, bathroom grout, carpets and window tracks get the most time on every job, and they all go in the photo report.
Step 01
If you still have your entry condition report, send it with the booking. It is the benchmark we clean to.
Step 02
Ideally the day before handover. Empty rooms let us reach skirtings, wardrobes and the floor edges.
Step 03
Every room is cleaned to the list and photographed. The dated report reaches you the same day.
Step 04
Not satisfied with something? Tell us within 72 hours of the clean and we come back and re-clean it.
Cleaning is one of the things an exit inspection looks at closely, and a few items come up again and again.
Dated photographs help. They show the condition the property was left in, room by room.
Three things worth knowing before the exit inspection.
Reasonably clean is judged against the condition report from the day you moved in, not against a perfect property. If the grout was already discoloured at entry, you do not owe a regrout at exit.
Fair wear and tear sits outside your cleaning obligation.
In Victoria, bonds are lodged with the Residential Tenancies Bond Authority. A claim is made to the RTBA once the agreement ends, and disputes are decided outside the agent's office.
Bonds also cover damage, unpaid rent and things a cleaner never touched, and the agent decides what to claim. What we stand behind is the cleaning, which is the part that is ours.
If you're not satisfied with the clean and tell us within 72 hours, we come back and re-clean.
Here is what sits behind the job.
These published rates include GST.
Six bedrooms and over start at $1,239. Carpet steam cleaning and external windows are quoted separately, so you only pay for them if you need them. You get a fixed written quote before the day.
Quoted separately, so you only add what the property needs.
Quoted by room. Carpet cleaning →
From $165 a home. Window cleaning →
From $140 if you are doing the rest. Oven cleaning →
Where winter has gone past surface level. Mould cleaning →
Paving and tiles. Pressure washing →
Houses, townhouses, apartments and share houses across metropolitan Melbourne. Not sure we reach your suburb? Request a quote and tell us the address.
Victorian and Edwardian terraces, weatherboards, and converted warehouses where winter condensation and older timber floors shape the work.
High-rise apartment towers alongside heritage family homes where building access windows and owners corporation rules decide the schedule.
Family homes on large blocks where ducted heating registers, large floor plans, and outdoor paving are regularly booked together.
A studio is $385 and a two bedroom is $509, including GST. A four bedroom is $825 and six bedrooms and over start at $1,239. You get a fixed written quote before the day.
The legal obligation is to leave the property reasonably clean, judged against your entry condition report. Whether a lease clause can require a professional clean depends on your circumstances, and Consumer Affairs Victoria sets out the current rules.
The benchmark is your entry condition report rather than a perfect property. Consumer Affairs Victoria explains the standard on its renting pages.
No. The agent decides what to claim, and bonds also cover damage, unpaid rent and things a cleaner never touches. What we stand behind is the clean: if you're not satisfied and tell us within 72 hours, we come back and re-clean.
It depends on your lease and your entry condition report, and Consumer Affairs Victoria sets out when a professional carpet clean can be required. We quote carpets separately so you only pay for them if you need them.
The oven, the bathroom grout and shower screen, the carpets and the window tracks. They get the most time on every job and all of them go into your photo report.
After the furniture is out and before the final inspection, ideally the day before handover. We work seven days, including the day before a Monday inspection. Peak weeks around the end of the month book out early. For an urgent bond clean, call our 24-hour emergency line on 0483 982 111.
Most customers book more than one. Same crews, same standards, one invoice.
These Victorian bodies publish the current position on cleaning, bonds and disputes.
We are a cleaning company, not a legal service, and this page is not legal advice. Rental law changes, so check the current position before you rely on anything here.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Tell us the bedrooms and your inspection date. Send the entry condition report if you still have it.
Monday to Sunday: 6:00 AM - 10:00 PM
Level 12, 123 Collins Street, Melbourne VIC 3000
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