Household tasks
- Kitchen, bathroom and toilet
- Floors vacuumed and mopped
- Dusting and surfaces
- Bins out and liners replaced
House cleaning and household tasks for NDIS participants across the Perth metro area, plus common area cleaning for SIL homes, respite houses and disability services.
We set the tasks, hours and rate out in a written service agreement, keep to your routine, and itemise every invoice so your plan manager can pay it without chasing.
House cleaning and other household tasks are a Core support, charged by the hour, and the NDIS publishes a price limit for them each year.
Whether cleaning is funded at all depends on your plan. A support coordinator or plan manager can tell you in a minute.
There is no separate NDIS item for a deep clean, a spring clean, windows or carpets. They are household tasks claimed by the hour, so a bigger job simply takes more hours. If a quote offers a special NDIS deep clean rate, ask what it is based on.
It decides whether you can choose any provider or only one registered with the NDIS Commission.
If your funding is agency managed, you must use a provider registered with the NDIS Commission. If you are plan managed or self managed, you can choose providers who are not registered.
We work with plan managed and self managed participants, and with SIL and respite operators directly. Ask any cleaner to confirm in writing how they can be paid from your plan before you book.
Agreed with you first, then kept the same each visit so nothing gets quietly dropped.
Four steps, and the first is a conversation rather than a sales call.
Contact usStep 01
How your plan is managed, whether household tasks are funded, and how many hours. If we are not the right fit, we say so.
Step 02
Tasks, hours, rate and whether travel is charged. Anything not in the agreement is not charged.
Step 03
Your visit lands on the same day each week or fortnight, within our hours of 6am to 10pm. You hear from us in advance if anything has to change.
Step 04
Every service date on its own line with the hours and the rate. Plan managers reject month ranges and flat fees.
Four warning signs.
There is no such status. Ask instead how the provider can be paid from your plan, and get the answer in writing.
The NDIS hourly price limit is meant to cover the provider's costs. Products, gap fees and card surcharges on top of it are not allowed.
House cleaning is funded per hour. A fixed price with no hours behind it is hard for a plan manager to pay and hard for you to check.
The price limits are reviewed every year. Ask which year's NDIS pricing arrangements the rate comes from.
Six reasons, one line each.
By the hour, set out in your service agreement, and never above the NDIS price limit for plan managed participants.
The NDIS sets a maximum hourly price for household tasks each year. A provider can charge less, but not more, for a plan managed participant, and cannot add surcharges on top.
A regular clean, a deep clean and a window clean are all priced by the hours they take.
Common area and respite cleaning for an operator is quoted after a walkthrough and invoiced to the operator.
Send your suburb, how your plan is managed and roughly how many hours you have. A written quote comes back the same day.
Most of these are household tasks claimed by the hour.
Weekly or fortnightly, with flat rates by bedroom if you are paying privately. House cleaning
Hot water extraction with a drying time quoted for the month you book. Carpet cleaning
Built around the WA condition report when it is time to move. End of lease
Surface mould scrubbed off, with a straight word on where the damp comes from. Mould cleaning
Inside and out, tracks and flyscreens included rather than charged extra. Window cleaning
For apartment buildings where a participant lives in a strata scheme. Strata cleaning
The Perth metro area, from Joondalup to Rockingham, and Mandurah. Not on the list? Send your suburb and you will hear back the same day.
Coastal salt air and beach sand impact properties heavily here. Window tracks, exterior glass, and flyscreens need regular washing to stop salt corrosion.
A mix of commercial high rises, character homes, and modern units. Jarrah floor care and delicate limestone work are common across these areas.
Large family properties and industrial facilities. Paved alfresco spaces and bore reticulation mean pressure washing is regularly booked alongside a house clean.
No one is, because that status does not exist. What matters is how your plan is managed: plan managed and self managed participants can choose their provider, and we confirm in writing how we can be paid before you book.
The rate is set out in your service agreement, and for plan managed participants it never exceeds the NDIS price limit for household tasks. Send your details and we will put it in writing.
Agency managed funding can only be used with providers registered with the NDIS Commission. Ask us about your situation before booking and we will give you a straight answer.
No. The hourly rate is the whole charge, with no product fees, gap fees or card surcharges on top.
No. There is no separate NDIS item for a deep clean, so it is quoted in hours at the same rate and simply takes longer.
Yes. The invoice carries your full legal name as it appears on your plan, your NDIS number, each service date on its own line with hours, the rate and a unique invoice number.
Yes. A cleaner in a SIL house or a respite home is normally engaged by the operator rather than claimed against a participant's plan, so we quote those to the operator after a walkthrough.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Tell us your suburb, how your plan is managed and roughly how many hours you have. You will get a written quote and a straight answer on how we can be paid before you commit to anything.
Monday to Sunday: 6:00 AM - 10:00 PM
104 Lambeth Circle, Wellard WA 6170
Thanks for choosing Shining Services. Our team is reviewing your request and will send your personalised quote within 2 hours.
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