Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow a website to recognize a user's device and remember information about their visit, such as their preferred language and other settings. This can make your next visit easier and the site more useful to you.

How we use cookies

Shining Services uses cookies for several purposes to enhance your experience on our website:

Essential cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Session management
User authentication
Security (CSRF protection)
Form submissions

Analytics cookies

These cookies help us understand how visitors interact with our website.

Google Analytics
Google Tag Manager
Page views and user behavior
Performance monitoring

Functional cookies

These cookies enable enhanced functionality and personalization.

User preferences
Language settings
Location services
Chat functionality

Marketing cookies

These cookies are used to deliver relevant advertisements.

Social media integration
Lead generation tracking
Campaign performance
Remarketing

Third-party services

Our website uses several third-party services that may set their own cookies:

Google services

Google Analytics: Website traffic analysis and user behavior tracking
Google Tag Manager: Tag management and analytics
Google Maps: Location services and map functionality
Google Fonts: Web font delivery

Communication services

Email Services: Transactional and marketing emails

Content delivery

Tailwind CSS: Styling framework delivery
Lucide Icons: Icon library delivery
AWS S3: Media file storage and delivery

Types of cookies we use

Cookie type	Purpose	Duration	Can disable?
Session cookies	Maintain user session and authentication	Until browser closes	No
CSRF tokens	Security protection against cross-site attacks	Until browser closes	No
Google Analytics	Website analytics and user behavior tracking	2 years	Yes
Cookie consent	Remember your cookie preferences	1 year	No
User preferences	Store user settings and preferences	1 year	Yes

Managing your cookie preferences

You have several options for managing cookies:

Browser settings

Most web browsers allow you to control cookies through their settings preferences. You can:

Block all cookies
Block third-party cookies only
Delete existing cookies
Set up notifications when cookies are set

Our cookie consent

When you first visit our website, you'll see a cookie consent banner. You can accept all cookies, reject everything that isn't essential, or choose analytics and marketing separately. Until you choose, we load nothing beyond the essential cookies.

You can change your mind at any time — use the link in the footer. We ask again after 12 months.

Opt-out links

For specific third-party services, you can opt out directly:

Impact of disabling cookies

Please note: Disabling certain cookies may affect the functionality of our website:

You may not be able to log into your account
Some features may not work properly
We won't be able to remember your preferences
Forms may not submit correctly
Location-based services may not function

Data protection and privacy

We are committed to protecting your privacy and personal data. Our use of cookies is governed by:

Privacy policy

Our comprehensive privacy policy explains how we collect, use, and protect your data.

Read our Privacy Policy

Terms & conditions

Our terms outline the legal framework for using our website and services.

Read our Terms & Conditions

Questions about our cookie policy?

If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us:

Email

[email protected]

Phone

0483 982 111

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.