Weekly
Suits households where the kitchen and bathroom need regular attention, or where a fortnight is too long between visits. Uses more plan funding, so check the budget first.
5.0 from 6 Google reviews
NDIS Cleaning in Adelaide for Homes and Shared Accommodation
NDIS cleaning should not mean a stranger moving your things out of reach. You set the task list and the order, and we stick to it.
We clean for self-managed and plan-managed participants and for shared disability accommodation. Before the first visit we check how your plan is managed, so you know you can use us.
- A written task list you set, changed only when you change it
- The same cleaner wherever the roster allows
- Visits between 6am and 10pm, seven days, at a time that suits the household
- 6am to 10pm
- Seven days, plus a 24-hour emergency line
- We stay until you're happy
- Our guarantee on every clean
- $10M
- Public liability insurance
- Free quotes
- Fixed before we start
What does NDIS household cleaning include?
This is a cleaning service. Our cleaners clean. They are not support workers.
Kitchens, bathrooms, floors, dusting, laundry areas and general tidying. Access stays clear and nothing is moved without asking first.
What differs from a standard house clean is the arrangement: tasks agreed in writing, the schedule built around the household, and the same cleaner wherever the roster allows.
No personal care, medication or daily living support. Those come from a different provider. Standard domestic cleaning without NDIS paperwork is house cleaning.
How often should visits be, and what does that mean for your plan?
Frequency is a funding decision as much as a cleaning one. More visits use more of the budget, so it is worth getting the balance right at the start.
Fortnightly
Enough to keep on top of the main areas without drawing down funding faster than the plan allows.
One-off or periodic
A deeper clean booked occasionally, sometimes alongside a lighter regular schedule.
How do we keep each visit consistent?
Reliability is the whole service here. A clean on a different day, by a different person, to a different standard is not much use to anyone.
Contact us-
Step 01
You know who is coming
The same cleaner wherever the roster allows, with the visit time confirmed beforehand.
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Step 02
We work to the agreed list
The task list is written down and does not change without you agreeing to it.
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Step 03
Updates to who you nominate
Visit details and invoices go to you, a family member, your plan manager or your support coordinator, whoever you choose.
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Step 04
Tell us and we fix it
If something was missed, it is handled on the next visit at no charge. Raise it with our office rather than the cleaner if that is easier.
What does a visit cover, and where does our job stop?
The usual list for a household visit, and what sits outside a cleaning service.
The list is yours, not ours. Some households want the bathroom done every visit and the bedrooms fortnightly. Some want laundry included and dusting left alone. The list only changes when you change it.
What decides whether NDIS cleaning is an option for you?
Two things, and neither of them is the cleaning company. Worth checking before you compare providers.
Does your plan fund it? Cleaning sits under Core Supports, in Assistance with Daily Life, usually as House Cleaning and Other Household Activities. It is funded where it is reasonable and necessary because of your disability.
How is your plan managed? This is the one that catches people out.
- Self-managed. You can generally choose any provider, then pay and claim from your plan.
- Plan-managed. You can generally choose any provider too. Your plan manager pays the invoice.
- NDIA-managed. Only providers registered with the NDIS can be used, so tell us before booking and we will give you a straight answer.
Your plan says which applies, and your support coordinator can confirm it.
What should you check before NDIS cleaning starts?
Four things worth settling before anyone books a visit.
Will your plan fund cleaning?
It can, under Core Supports, where cleaning is reasonable and necessary because of your disability.
Your plan or your support coordinator can confirm what you have. Settle that before the first visit, not after.
Your plan type decides who you can use
Self-managed and plan-managed participants can generally use any provider. NDIA-managed plans can only use providers registered with the NDIS.
We check this with you before the first visit, so an invoice does not come back unpaid in week two.
What your budget covers
The NDIS price limits are published in the NDIS Pricing Arrangements and change each year.
Ask any provider to put their rate in writing before you start, so you can work out how many visits your budget covers across the plan year.
Cleaners clean, they are not support workers
Our cleaners do not do personal care. Getting that clear at the start stops the wrong expectation forming in the first week.
Ask too whether the cleaner works to a written list you set, and who receives the invoices.
Why do Adelaide participants and coordinators choose us?
This is a category where a lot gets promised. Here is what ours is backed by.
Funding question first
We check how your plan is managed before we talk about anything else.
Written task list
Agreed at the start, changed only when you change it.
Prices in writing before we start
Your plan manager has a rate to work from before the first visit.
6am to 10pm, seven days
Visits at a time that fits the household.
$10 million public liability
Insured for the work done in your home or facility, which coordinators often ask about.
Local Marleston office
Our Adelaide crew is based at our Marleston office.
What do Adelaide customers say about us?
How does an NDIS cleaning arrangement get set up?
There is no rate card on this page. The rate is agreed in writing after we understand the household.
Tell us the situation
Which areas need doing, how often, anything about the home that affects access, and how your plan is managed.
We confirm you can use us
The plan management question is settled here, before any invoice.
Written task list and rate
The list, the schedule and the rate in writing, so your plan manager has something to work from.
First visits and review
We check in after the first couple of visits to adjust the list. Most schedules need one tweak, and it is better done early.
What periodic work sits outside a regular schedule?
Quoted separately. Whether any of it is funded depends on your plan, so check before booking.
Oven and rangehood
Booked once or twice a year rather than every visit. Oven cleaning →
Carpet steam cleaning
A periodic job rather than part of a regular clean. Carpet cleaning →
Window cleaning
Glass, sills and tracks. Window cleaning →
Deep clean
A longer one-off visit covering areas a regular schedule does not reach. Deep cleaning →
Outdoor hard surfaces
Paths, patios and access ramps. Pressure washing →
Which Adelaide areas do we cover for NDIS cleaning?
Private houses, units and shared accommodation across metropolitan Adelaide. In shared accommodation, cleaning is usually arranged by the accommodation provider rather than an individual participant.
City and inner east
- Adelaide CBD
- North Adelaide
- Kent Town
- Norwood
- Unley
- Burnside
- Prospect
- Walkerville
We service everything from CBD apartments to classic bluestone and sandstone villas. Older period homes trap dust on picture rails, high skirting boards, and ceiling roses. We target these exact spots during our visits.
West and coastal
- Ashford
- Marleston
- Glenelg
- Henley Beach
- Semaphore
- West Lakes
- Port Adelaide
We clean coastal properties and classic brick veneer homes. Salt air blowing off the Gulf leaves a sticky film on glass and jams up window tracks. We dedicate extra time to scrubbing these frames and windows so they slide perfectly.
North, south and the Hills
- Salisbury
- Elizabeth
- Gawler
- Mawson Lakes
- Modbury
- Marion
- Morphett Vale
- Noarlunga
- Stirling
- Aldgate
- Mount Barker
We cover the newer estates out on the plains and the older stone properties up in the Hills. Spring pollen hits the Adelaide Hills hard. We recommend booking window and vent cleaning early in the season to keep allergens outside.
What do Adelaide participants and plan managers ask first?
Does the NDIS pay for house cleaning?
It can. Cleaning sits under Core Supports, in Assistance with Daily Life, usually as House Cleaning and Other Household Activities. It is funded where it is reasonable and necessary because of your disability.
Can I use an unregistered cleaner with my NDIS plan?
It depends how your plan is managed. Self-managed and plan-managed participants can generally use any provider. NDIA-managed participants can only use providers registered with the NDIS.
How is this different from your standard house cleaning?
The cleaning is similar. What differs is the arrangement: a written task list, a schedule built around the household, the same cleaner wherever the roster allows, and invoices that suit a plan manager.
Do your cleaners provide personal care or support work?
No. Our cleaners clean. They do not provide personal care, medication assistance or daily living support.
Will I get the same cleaner every visit?
Wherever the roster allows, yes. When your regular cleaner is unavailable we tell you beforehand and brief whoever attends on your task list.
Can a support coordinator or family member arrange this?
Yes. Tell us who should receive visit details and invoices and we will set it up that way.
What times can visits happen?
Any time between 6am and 10pm, seven days. We set the visit time around the household's routine.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Want to talk through NDIS cleaning in Adelaide?
Tell us what the household needs and how your plan is managed. We will tell you honestly whether we are a fit before we talk about anything else.
- Reply within 2 hours
- No lock-in contracts
- Open 6am to 10pm, 7 days
Monday to Sunday: 6:00 AM - 10:00 PM
3-5 Stirling St, Marleston SA 5033
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