Every weekday
Floors at or near capacity, client-facing reception, or any site with food handling. Washrooms and kitchens cannot carry a day off.
Office Cleaning Services in Melbourne
Your floor is not used the same way every day of the week, so the cleaning schedule should not be either. We scope to how the space is actually used and skip paying for days nobody was in.
Cleans run early in the morning before staff arrive or in the evening after they leave, between 6am and 10pm, seven days. Every visit ends with a photo report, so you can see what was done without walking the floor.
- Frequency built around your attendance, not a template
- Early-morning or evening cleans, 6am to 10pm
- Photo report after every visit
- 6am to 10pm
- Seven days, plus a 24-hour emergency line
- We stay until you're happy
- Our guarantee on every clean
- $10M
- Public liability insurance
- Free quotes
- Fixed before we start
What does contract office cleaning in Melbourne include?
Scheduled cleaning of workstations, meeting rooms, kitchens and washrooms, run to a written scope with the same tasks and frequencies every visit.
The scope is built from a walkthrough rather than a floor area formula. A thirty desk office with a busy kitchen is a different job to the same floor area of quiet private offices.
Frequency is the part worth getting right. Every weekday suits some floors and wastes money on others.
Medical rooms, childcare and food premises carry their own requirements. See medical centre cleaning, school and childcare cleaning or restaurant and cafe cleaning.
How often should a Melbourne office be cleaned?
Set to what the floor actually does, not to a standard week.
Set days
The common answer for hybrid offices. Heavy days get the full clean, quiet days a lighter touch or nothing at all.
Periodic only
Small or lightly used tenancies. Scheduled visits plus carpet, window and hard floor work on a set cycle.
Frequency is reviewed rather than locked. If your attendance shifts, the schedule and the price move with it.
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Step 01
Attendance recorded
Arrival and departure are recorded for every visit.
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Step 02
Cleaned to the scope
The written task list in a set order. Periodic items appear on the schedule rather than on request.
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Step 03
Photo report sent
Key areas are photographed each visit and the report goes to your nominated contact.
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Step 04
Issues followed up
Anything you raise gets actioned and reported back to you.
What is cleaned on every visit?
The written scope sets frequencies against each of these.
Consumables are restocked from stock you supply unless we agree otherwise at the walkthrough. Either arrangement works, but it gets written down.
Why do Melbourne offices need a different clean?
Hybrid work has changed how Melbourne floors are used, and the buildings bring their own rules.
- Part-used floors. Hybrid attendance is the norm, and many floors are part occupied or part sublet, so a five-day schedule often cleans empty desks
- Tower access rules. CBD and Docklands buildings need access approvals, security passes and loading dock bookings before a cleaner gets upstairs
- A long wet winter. Months of foot traffic bring water and grit through lobbies, which is what wears entrance matting and lift lobby flooring
A contract written for a full floor a few years ago may be the wrong contract for the same floor now. It is worth having it looked at again.
What should you check before signing an office cleaning contract?
Three things worth asking any tenderer.
Is the scope built for how the floor is used now?
Ask what your scope would look like if somebody built it today. Washrooms and kitchens usually still need daily attention, while desks and meeting rooms rarely do on a floor that is half empty.
How is a visit shown, not just promised?
A contract that relies on you noticing problems puts the burden on your office manager. We record attendance and send a photo report after each visit, so you can check the record instead of walking the floor.
How many cleaner hours sit behind the price?
A price well under the others can mean fewer hours on site than the scope needs, which shows up as skipped periodic work. Ask every tenderer how many cleaner hours are behind their number.
Why choose Shining Services for your office?
What sits behind a Melbourne office contract with us.
Scope built from a walkthrough
Not a rate per square metre.
Written scope
Every task and frequency agreed in writing.
Fixed price before we start
Agreed once the scope is settled.
Photo report every visit
Sent to your nominated contact.
$10 million public liability
Insurance cover on every visit, certificate on request.
Our guarantee
Our cleaners don't leave until you're happy with the work.
What do Melbourne customers say about us?
How is an office cleaning quote put together?
Four steps, usually inside a week. No obligation at any point.
Site walkthrough
Floor area, surfaces and access, plus how the space is really used through the week.
Written scope and quote
Task by task with frequencies against each one, and a fixed price built on that scope.
Induction and setup
Keys, alarm codes, building induction and your reporting contacts.
Service and reporting
A photo report each visit, with the schedule reviewed every six months.
Office cleaning is quoted after a walkthrough, not from a rate card, because floor area alone says little about the hours a site needs.
What periodic work can be added to the contract?
Scheduled into the contract rather than sold as call-outs.
Carpet steam cleaning
Traffic lanes and lift lobbies. Carpet cleaning →
Internal and external windows
Glass, frames and entry doors. Window cleaning →
Hard floor care
Scrubbing and polishing on vinyl and tile.
Office chairs and soft seating
Reception and breakout. Upholstery cleaning →
Kitchen and touch point deep clean
A scheduled heavier clean of kitchens and shared surfaces.
Make good cleaning
A full clean of a commercial tenancy when you move out, ready for the landlord's handover inspection.
Which Melbourne suburbs do we cover?
Office tenancies, business parks and mixed use premises across metropolitan Melbourne. Several Melbourne sites? Request a walkthrough and we will scope them together.
Inner north and west
- Fitzroy
- Collingwood
- Brunswick
- Northcote
- Preston
- Coburg
- Footscray
- Yarraville
Victorian and Edwardian terraces, weatherboards, and converted warehouses where winter condensation and older timber floors shape the work.
CBD, inner east and bayside
- Melbourne CBD
- Docklands
- Southbank
- Richmond
- Camberwell
- Box Hill
- St Kilda
- Brighton
High-rise apartment towers alongside heritage family homes where building access windows and owners corporation rules decide the schedule.
Outer south east and western corridors
- Dandenong
- Glen Waverley
- Frankston
- Werribee
- Point Cook
- Cranbourne
- Narre Warren
- Tarneit
Family homes on large blocks where ducted heating registers, large floor plans, and outdoor paving are regularly booked together.
What do Melbourne office managers ask before signing?
How much does office cleaning cost in Melbourne?
We quote after a walkthrough rather than from a rate card. Desk numbers, washrooms, kitchen use and access arrangements drive the hours far more than floor area does.
Can you clean outside business hours?
Yes, seven days from 6am to 10pm, so early mornings before staff arrive and evenings after they leave. CBD towers need approvals, security passes and loading dock bookings, and we arrange those before the first clean.
Do you provide safety documentation?
Yes. Safe Work Method Statements, Safety Data Sheets for every product and a site risk assessment come with the scope.
Can we change frequency as our attendance changes?
Yes, and we review it every six months as standard. Washrooms and kitchens normally hold their frequency while desks and meeting rooms flex with the pattern.
How do we know the clean actually happened?
Attendance is recorded at arrival and departure, and key areas are photographed each visit. The report goes to your nominated contact, so issues are a matter of record.
Do you supply consumables or restock ours?
Either works, and we settle it at the walkthrough so it ends up in writing. If you would rather we supplied them, that gets priced into the scope.
What happens if something is missed?
Our cleaners don't leave until you're happy with the work. Anything you raise afterwards is followed up and reported back to you.
Can you handle multiple Melbourne sites?
Yes, and it is usually more efficient to scope them together. Reporting still comes through per site so each manager sees their own floor.
We stay until it's right
Our cleaners don't leave until you're happy with the work. For end of lease cleans, if you're not satisfied and tell us within 72 hours, we come back and re-clean.
Ready to book a site walkthrough in Melbourne?
Tell us the address, the floor size and roughly how many people are in on a busy day. We will walk it and come back with a written scope.
- Reply within 2 hours
- No lock-in contracts
- Open 6am to 10pm, 7 days
Monday to Sunday: 6:00 AM - 10:00 PM
Level 12, 123 Collins Street, Melbourne VIC 3000
Quote request submitted!
Thanks for choosing Shining Services. Our team is reviewing your request and will send your personalised quote within 2 hours.
Need any help?
What happens next?
- We'll review your requirements
- Prepare your detailed quote
- Contact you within 2 hours
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