Privacy Policy

1. Information We Collect

1.1 Personal Information

When you engage with Shining Services, we may collect personal information such as:

• Your name
• Email address
• Phone number
• Residential or business address

We collect this information when you:

• Request a quote for our cleaning services
• Contact our customer support

1.2 Payment Information

To facilitate secure transactions, we may collect and process payment information, including:

• Credit card details

Rest assured that we take stringent security measures to protect your payment information.

1.3 Usage Information

We also gather non-personal information about your interactions with our website, including:

• IP address
• Browser type
• Device information
• Pages visited

We employ cookies and similar technologies to gather this data, which helps us enhance your user experience and improve our services.

2. How We Use Your Information

2.1 Providing Services

We use your personal information to:

• Deliver our cleaning services to you
• Respond to your inquiries and requests
• Manage your account effectively

2.2 Communication

With your consent, we may send you:

• Service-related communications, such as appointment confirmations and updates
• Promotional materials and special offers

You can opt-out of receiving promotional materials at any time.